February 2nd, 2026 is the big day: tellmaMETAHUMAN goes live. Our product will officially launch for customer use and will be available to all interested users from that day onwards. With tellmaMETAHUMAN, we are setting a new standard – innovative, reliable, and developed specifically for use in customer dialogue.

Our AI video bot technology takes your customer dialogue to a new level of customer experience.

tellmaMETAHUMAN is an award-winning AI video bot technology, which takes your personal customer dialogue to a whole new level.

It opens up countless new possibilities for you to skillfully combine the most innovative AI technology with personal customer contact.

tellmaMETAHUMANS are no comic-like avatars or chatbots – they impress with:

  • life-size representation with lip synchronization
  • hyper-realistic visual design with emotional components
  • and hyper-realistic voice images that can even reproduce regional accents
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Flexible customer process engine

Quick and easy to use - our proven customer process library with predefined sub-processes. Otherwise you will have an individual customer process tailored to your needs.

  • Opening

    • Welcome
    • Salutation
    • Compliance Check
      (Al / GDPR)
  • Interview

    • Pre-qualification
    • Information
    • Consent
    • Campaign
    • Language selection
  • Entertainment

    • News
    • Weather
    • Events
    • Quiz
    • Miscellaneous
  • Closing

    • Feedback
    • Farewell
    • Queue

Applications

tellmaMETAHUMANS is offering numerous possible applications, including as

  • Service staff – helpful and competent

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  • Receptionist – 24/7 for check-in and check-out

  • Concierge – available 24/7 with advice and assistance

  • Sales representative – for interactive product presentations

  • Customer reception – effective and innovative

  • Customer survey – to improve your quality

tellmaMETAHUMAN experience

Sehen und hören Sie selbst, wie unsere KI-Videobot-Technologie in puncto Realismus, Ausdruck und Stimmqualität neue Maßstäbe setzt. Überzeugen Sie sich von der Wirkung – visuell wie akustisch.

  • See how our AI video bot technology sets new standards in terms of realism, expression, and voice quality. Impact for yourself.
  • natural, authentic speech quality: AI voice in high-resolution audio quality.
  • Emotional closeness through diversity: a voice with a regional accent — tailored to your target audience.
  • Detailed view in action: See how precise lip synchronization and subtle facial expressions ensure maximum credibility.

With tellmaMETAHUMANS, you will enjoy following benefits:

Our AI video bots not only optimize your service processes—they create new experiences for your customers while reducing the workload on your team. Discover the most important added value at a glance:

  • Relieve

    Relieving your agents by taking over repetitive tasks.
  • Scale-up

    Scale-up your customer service with the most innovative AI technology.
  • Qualify

    Qualified entry into conversations for your agents – prepared and efficient.
  • Automate

    Automated and interactive call control around the clock.
  • Handover

    Seamless handover from and to human video agents for complex business processes and use cases in regulated areas.
  • Reduce

    Reduction of dropped calls and unintended interactions.
  • Entertain

    Entertaining and interactive design to make waiting times more enjoyable for your end customers.
  • Query

    Targeted query of customer segments or other relevant parameters.
  • Route

    Individual routing of calls based on customer needs.
  • Schedule

    Efficient appointment scheduling or notification directly in the dialog.
  • Handle

    Simple handling of regulated business processes in collaboration with human agents.