tellmaReality
Remote-Service in Person
Perfectly tailored for different industries, virtual branches by tellmaREALITY supports full business processes beyond standard tools. Your valueable resources will be saved with a quick and easy setup.
Designed to elevate your customer interactions to a new level. tellmaREALITY transforms remote support into an engaging, efficient experience that grows with your business needs.
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Features
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Calls per Month
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Conducted Calls
How it works
Easy and convenient
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Place your virtual branch QR code where you want or invite your customer
Stick the QR code e.g. at your business card, product packaging, locations and store to achieve a high reach
Scan by your customer and taking part
Works with every Internet-enabled device
Support your customer by specialized video communication
The request or problem is immediately understandable
Versatility in Action
Discover how our solutions come to life in real scenarios. From boosting efficiency to enhancing customer experiences, explore diverse use cases that show the real impact we create.
Customer Service / Assistance
Technical Support
Reception / Porter
Information Desk
Check-In/Check-out Processes
Sales / After-Sales
Training / Education
Claims settlement
Room service / Housekeeping
Processes regulated by law
Product advise
Inspection / technical maintainance
Unlock Your Advantages
Imagine connecting with your customers in just seconds—no delays, no barriers. Our solution is designed to increase accessibility and elevate customer satisfaction, making every interaction smooth and memorable. Whether you operate in spacious venues, retail environments, or service industries, this platform offers full business process support that goes far beyond the limits of MS Teams, Zoom, or WhatsApp. By reducing the need for physical materials, travel, and extra personnel, you not only cut costs but also streamline operations effortlessly. Setup is quick and hassle-free, scaling with your needs from a single user to large enterprises. Best of all, there’s no special hardware required—just powerful, flexible technology that works where you work. Step into the future of customer connection today.
Your Essential Feature Highlights
Unlock the features that drive real impact. Our selected key highlights are designed to make collaboration smarter, security stronger, and your workflow smoother than ever.
Screensharing
Share your screen instantly and bring everyone onto the same page with clarity.
Document Exchange
Send and receive files securely while keeping collaboration smooth and effortless.
Remote Control of Cams
Take control of cameras remotely for the perfect view, wherever you are.
Digital Signature
Sign documents digitally with confidence, speed, and complete legal assurance.
Measurement
Measure details live and precisely to make decisions you can rely on.
Live-Translation
Break language barriers with instant translations that keep conversations flowing.
Transcription
Turn spoken words into accurate text and never miss a detail again.
Geo-Localization
Pinpoint locations in real time to stay oriented and connected.AI-assisted
Get smart support from AI that helps you work faster and more intuitively.High Data Protection
Trust in maximum security that keeps your information safe at all times.
Choose your plan
Free€0 /mo | Pro€19 /mo | Enterpriseon request | |
|---|---|---|---|
| Private queue | |||
| Private queue | |||
| Team queue | |||
| Team queue | |||
| Ad-Hoc Calls | |||
| Ad-Hoc Calls | |||
| Planned Calls | |||
| Planned Calls | |||
| Conferencing | |||
| Conferencing | |||
| Queueing | |||
| Queueing | |||
| Geo-Localization | |||
| Geo-Localization | |||
| Remote Control of Cams | |||
| Remote Control of Cams | |||
| Photo Documentation | |||
| Photo Documentation | |||
| ScreenSharing by Agent | |||
| ScreenSharing by Agent | |||
| Call History and Logging | |||
| Call History and Logging | |||
| Web-Version | |||
| Web-Version | |||
| Document Exchange | |||
| Document Exchange | |||
| Digital Signature | |||
| Digital Signature | |||
| Measurement | |||
| Measurement | |||
| Textchat | |||
| Textchat | |||
| WelcomeScreen | |||
| WelcomeScreen | |||
| Customer Portal | |||
| Customer Portal | |||
| ScreenSharing by Customer | |||
| ScreenSharing by Customer | |||
| Annotations | |||
| Annotations | |||
| tellma branded | |||
| tellma branded | |||
| Individual Screenlayout | |||
| Individual Screenlayout | |||
| Remote Signature | |||
| Remote Signature | |||
| Live-Translation | |||
| Live-Translation | |||
| Call-Transcription | |||
| Call-Transcription | |||
| WelcomeMessage | |||
| WelcomeMessage | |||
| Kiosk-Version | |||
| Kiosk-Version | |||
| Custom branded (for Queueing, WelcomeScreen, WelcomeMessage) | |||
| Custom branded (for Queueing, WelcomeScreen, WelcomeMessage) | |||
| Contact Book | |||
| Contact Book | |||